01Scope of the Policy
This Privacy Policy applies to all users of the Vyntez Care ACA compliance platform, including employer administrators, HR personnel, benefits managers, and their authorized delegates who access our website, applications, and related services.
It governs how we collect, use, store, and disclose information gathered in the course of providing ACA eligibility tracking, coverage management, affordability monitoring, and IRS reporting services.
02Information We Collect
We collect information necessary to operate the platform and fulfill ACA compliance obligations on behalf of our customers.
Account & Business Information
Company name, EIN, administrator contact details, billing information, and login credentials.
Managed & Restricted Information
Employee eligibility records, hours of service, coverage offers, and premium contribution data submitted by your organization.
03How We Use Your Information
- Provide, maintain, and improve the ACA compliance platform and its reporting features.
- Generate IRS Forms 1094-C and 1095-C and validate submission readiness.
- Send account, billing, and compliance-deadline notifications.
- Detect, investigate, and prevent fraudulent or unauthorized activity.
- Comply with applicable legal, tax, and regulatory obligations.
04Customer-Controlled Data
Employee and payroll data entered into the platform remains the property of the customer organization. Vyntez processes this data solely as directed by the customer to deliver the contracted ACA compliance services.
05Use and Disclosure of Information
- With service providers who support hosting, analytics, or customer support under confidentiality obligations.
- With the IRS and applicable state agencies as required for regulatory filings initiated by the customer.
- In connection with a merger, acquisition, or sale of assets, subject to continued confidentiality protections.
- When required to comply with a valid legal process, subpoena, or governmental request.
06Business Associates & HIPAA
Where applicable, Vyntez enters into Business Associate Agreements (BAAs) with covered entities and safeguards any protected health information processed on their behalf in accordance with HIPAA requirements.
07Data Security Measures
Encryption in Transit
All data transmitted to and from the platform is encrypted using TLS 1.2 or higher.
Encryption at Rest
Stored records are encrypted using industry-standard AES-256 encryption.
08Data Retention Guidelines
We retain employer and employee compliance records for the period required by applicable IRS retention rules, or as instructed by the customer, after which the data is securely deleted or anonymized.
09International Data Processing
Vyntez Solutions is incorporated in India, and certain data processing and support operations may occur outside the United States. We apply contractual and technical safeguards to protect information transferred internationally.
10Cookies & Local Tracking
- Essential cookies required for authentication and session management.
- Preference cookies that remember interface settings.
- Analytics cookies used in aggregate to improve platform performance.
11Your Rights & Access Controls
Employer administrators may request access to, correction of, or deletion of account information by contacting our support team, subject to regulatory record-keeping requirements.
12Children's Privacy Protection
Our platform is intended for business use by employers and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
13Changes to this Policy
We may update this Privacy Policy periodically. Material changes will be communicated to administrators via email or an in-platform notice prior to taking effect.
14Contact Us
For questions regarding this Privacy Policy or our data practices, please reach out using the details below.
15Important Notice
This policy is provided for informational purposes and does not constitute legal advice. Employers should consult qualified counsel regarding their specific data protection obligations.